A little help
when you need it.

A question or an idea?

Email essayguideapp@gmail.com. Include your app version, iOS or Android version and a short description. For a bug or missing heart reward, explain what happened and include a screenshot without private details.

Your account or data

For access, correction, deletion, withdrawal of consent or a parent/guardian request, the account and data page explains what to include. Please don’t send passwords or card details.

A purchase needs help?

Check that you are using the correct EssayGuide and store accounts, then try Restore Purchases. If Pro is still missing, include the plan, platform and purchase date when you contact us. Never send full card details.

Manage renewals in Apple subscription settings or Google Play subscriptions. Account deletion does not cancel billing.

Something isn’t right?

Report a harmful comment, impersonation, privacy issue, incorrect learning material or copyright concern. Include the essay or page title, username if relevant, and where to find the issue. A screenshot can help; avoid including unrelated personal details.

In updated app versions, you can report supported comments or insights and block users directly. This contact route also works if your installed app has no reporting control. It opens an email; it does not automatically remove or hide content.